Quarenta Group Ltd respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, submit an enquiry, communicate with us or provide information in connection with employment opportunities.

It also explains your rights under applicable UK data protection legislation.

1. Who We Are

Quarenta Group Ltd is a company registered in England and Wales.

For the purposes of applicable data protection legislation, Quarenta Group Ltd is the data controller in respect of personal data processed for the purposes described in this Privacy Policy.

Company details:

Company Name: Quarenta Group Ltd
Company Number: 17323472
Registered Office: 101 Lockhurst Lane, Coventry, West Midlands, CV6 5SF
VAT Number: 
Email: info@quarenta.co.uk

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the details above.

2. What Personal Data We May Collect

The personal information we collect depends on how you interact with Quarenta Group Ltd and our website.

We may collect the following categories of personal data.

Identity and Contact Information

This may include:

• your name;
• email address;
• telephone number;
• company or organisation;
• job title, where relevant; and
• other contact information you choose to provide.

Enquiry and Communication Information

When you contact us, we may collect:

• the contents of your enquiry;
• correspondence between you and Quarenta Group Ltd;
• information submitted through our contact form; and
• any other information you voluntarily provide.

Recruitment Information

If you contact us regarding employment or submit a CV, we may process information including:

• your name and contact details;
• CV or résumé;
• employment history;
• education and qualifications;
• professional skills and experience; and
• other information you voluntarily include in your application.

Recruitment processes may require additional information at later stages. Where appropriate, further information about how applicant data is processed may be provided during the recruitment process.

Technical and Usage Information

When you use our website, certain technical information may be collected automatically.

Depending on the technologies implemented on the website, this may include:

• IP address;
• browser type and version;
• device type;
• operating system;
• pages visited;
• date and time of visits;
• referral information; and
• website interaction or usage information.

Where non-essential cookies or similar technologies are used, they will be managed in accordance with applicable consent requirements and our Cookie Policy.

3. How We Collect Your Personal Data

We may collect personal information directly from you when you:

• submit a contact form;
• email or telephone us;
• make a business enquiry;
• communicate with our team;
• submit a CV or employment enquiry;
• interact with our website; or
• otherwise voluntarily provide information to us.

We may also collect certain technical information automatically through website technologies, server logs and cookies, where applicable.

In some circumstances, information may also be obtained from publicly available sources, professional contacts, service providers or another Quarenta Group brand where there is a lawful reason to do so.

4. How We Use Your Personal Data

We may process your personal information for purposes including:

• responding to enquiries;
• communicating with clients, prospective clients, partners and suppliers;
• providing information you request;
• managing business relationships;
• considering employment enquiries and applications;
• operating, maintaining and securing our website;
• improving website functionality and user experience;
• understanding how our website is used, where permitted;
• preventing fraud, misuse or security incidents;
• maintaining appropriate business records;
• complying with legal and regulatory obligations; and
• establishing, exercising or defending legal claims where necessary.

We will not use personal information for purposes that are incompatible with those for which it was collected unless permitted or required by law.

5. Lawful Bases for Processing

Under UK data protection law, we must have a lawful basis for processing personal data.

Depending on the circumstances, Quarenta Group Ltd may rely on one or more of the following lawful bases.

Consent

We may rely on your consent where you have freely provided it for a specific purpose.

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

Contract

We may process personal information where it is necessary to take steps at your request before entering into a contract or to perform an agreement with you.

Legal Obligation

We may process personal information where necessary to comply with a legal or regulatory obligation applying to Quarenta Group Ltd.

Legitimate Interests

We may process information where necessary for our legitimate business interests or those of a third party, provided those interests are not overridden by your rights and interests.

These legitimate interests may include:

• responding to business enquiries;
• managing professional relationships;
• administering our organisation;
• maintaining website and information security;
• improving our operations and services;
• protecting our legal rights; and
• preventing misuse or fraud.

Where we rely on legitimate interests, we consider the nature of the information, the purpose of processing and the potential impact on individuals.

6. Contact Form Enquiries

When you submit information through our website contact form, we use that information primarily to respond to your enquiry and manage any subsequent communication.

The information requested should be limited to what is reasonably necessary for handling your enquiry.

Please avoid submitting sensitive or unnecessary personal information through the general contact form.

Where a privacy checkbox is included on the form, it should provide access to this Privacy Policy.

7. Recruitment and CVs

If you send a CV or employment enquiry to careers@quarenta.co.uk, we may use the information you provide to consider you for current or future employment opportunities.

Your information may be accessed by relevant members of Quarenta Group Ltd involved in recruitment and, where appropriate, relevant personnel within a Quarenta brand.

We will retain recruitment information only for as long as reasonably necessary for the relevant recruitment purpose and in accordance with our retention practices and legal obligations.

Applicants should avoid including information in their CV that is unnecessary for recruitment purposes.

8. Cookies and Analytics

Our website may use cookies and similar technologies.

Some cookies may be necessary for the website to function correctly. Other cookies, such as analytics or preference cookies, may require your consent before they are placed on your device.

Where consent is required, non-essential cookies should not be activated until you have provided the appropriate consent.

You can find more information about cookies, their purposes and your choices in our Cookie Policy.

9. Sharing Your Personal Data

Quarenta Group Ltd does not sell your personal data.

We may share personal information where reasonably necessary with trusted third parties that provide services supporting our business.

These may include providers of:

• website hosting;
• email and communications;
• IT and technical support;
• website maintenance;
• cloud storage;
• analytics, where enabled;
• professional advisory services; and
• other operational services.

Where service providers process personal data on our behalf, we take appropriate steps to ensure that they process information securely and in accordance with applicable data protection requirements.

We may also disclose information where required by law, regulation, court order or a competent public authority.

Personal information may also be disclosed where reasonably necessary to establish, exercise or defend legal rights or protect Quarenta Group Ltd, its brands, employees, customers or others.

10. International Data Transfers

Some organisations providing technology or other services to us may process or store information outside the United Kingdom.

Where personal data is transferred internationally, we will take appropriate steps to ensure that the transfer complies with applicable UK data protection law.

Depending on the circumstances, safeguards may include applicable adequacy regulations, recognised contractual safeguards or another legally permitted transfer mechanism.

11. How Long We Keep Your Personal Data

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including satisfying legal, accounting, regulatory or reporting requirements.

The appropriate retention period depends on factors including:

• the nature of the information;
• why it was collected;
• whether an ongoing business relationship exists;
• legal and regulatory requirements;
• security considerations; and
• whether information may be required in connection with a legal claim.

Information that is no longer required will be securely deleted, anonymised or otherwise disposed of as appropriate.

12. How We Protect Your Information

Quarenta Group Ltd takes reasonable technical and organisational measures designed to protect personal data from:

• unauthorised access;
• accidental loss;
• misuse;
• alteration;
• disclosure; and
• destruction.

Access to personal information should be limited to people who have a legitimate business need to access it.

While we take appropriate measures to protect information, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

13. Your Data Protection Rights

Depending on the circumstances, UK data protection law may give you a number of rights regarding your personal information.

These include:

Right of Access

You may request confirmation of whether we process your personal information and request access to that information.

Right to Rectification

You may ask us to correct personal information that is inaccurate or complete information that is incomplete.

Right to Erasure

In certain circumstances, you may ask us to delete your personal information.

This right is not absolute, and there may be circumstances where we are legally permitted or required to retain information.

Right to Restrict Processing

You may have the right to request that we restrict how your personal information is processed in certain circumstances.

Right to Object

Where we rely on legitimate interests for processing, you may have the right to object to that processing.

Right to Data Portability

In certain circumstances, you may have the right to receive personal information you provided to us in a structured, commonly used and machine-readable format or request that it be transferred to another organisation.

Right to Withdraw Consent

Where we rely on consent, you may withdraw that consent at any time.

14. Exercising Your Rights

If you wish to exercise your data protection rights or have questions about how your information is handled, contact:

Email: info@quarenta.co.uk

Postal address:
Quarenta Group Ltd
101 Lockhurst Lane
Coventry
West Midlands
CV6 5SF
United Kingdom

We may need to request appropriate information to verify your identity before fulfilling certain requests.

We will respond to valid requests in accordance with applicable data protection legislation.

15. Complaints

If you have concerns about how Quarenta Group Ltd processes your personal information, we encourage you to contact us first so that we can investigate your concerns.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent authority responsible for upholding information rights.

Information Commissioner’s Office

Your right to complain to the ICO is not affected by contacting us first.

16. Children’s Privacy

Our website is intended primarily for people seeking information about Quarenta Group Ltd, its brands, business relationships and employment opportunities.

Our website is not designed or intended specifically for children, and we do not knowingly seek to collect children’s personal information through the website.

If we become aware that personal information relating to a child has been collected in circumstances where it should not have been, we will take appropriate steps to address the matter.

17. Third-Party Websites

Our website may contain links to websites operated by third parties.

Quarenta Group Ltd does not control the privacy practices of third-party websites. When you follow an external link, the third party’s own privacy policy will apply.

We recommend reviewing the relevant privacy information before providing personal information to an external website.

18. Automated Decision-Making

Quarenta Group Ltd does not currently intend to use information submitted through this website to make solely automated decisions that produce legal or similarly significant effects on individuals.

If this changes, appropriate information will be provided as required by applicable law.

19. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to:

• our website;
• our operations;
• how personal information is processed;
• technology used by the business; or
• legal and regulatory requirements.

The latest version will be published on this page, and the “Last updated” date will be amended accordingly.

We recommend reviewing this policy periodically.

20. Contact Us

For questions about this Privacy Policy, personal data held by Quarenta Group Ltd or your data protection rights, please contact:

Quarenta Group Ltd
101 Lockhurst Lane
Coventry
West Midlands
CV6 5SF
United Kingdom

Email: info@quarenta.co.uk